The TelCare suite of managed services is designed to assist clients in maintaining and supporting their network and IT infrastructure. TelCare was created to remotely support client IT infrastructures, twenty-four hours a day, 365 days a year. TelCare’s offering is a flexible service that includes monitoring and reporting, management of alerts to resolution, preventive IT and support tasks, as well as strategic planning and consultation in one complete package to assure the optimal performance of your infrastructure.
Tel-Networks TelCare’s managed services will reduce the time to detect and resolve network, system and application problems through its 24-hour on-line remote network monitoring and management system, and achieves this without the use of costly agents.
Top 10 benefits for selecting TN Cisco Hosted Voice:
- Lower upfront cost: VoIP services maintain a system infrastructure on behalf of the subscriber. That means there’s no need for your business to purchase costly equipment such as an IP private branch exchange (PBX) or to upgrade the data network to support VoIP communications.
- Maintenance benefits: Maintenance is the responsibility of Tel-Networks. You can count on our Tel-Care support package to maintain and upgrade the network infrastructure as needed. In addition, we take care of VoIP moves, adds, and changes. Your company reaps the benefits of hassle-free communications and lower IT costs.
- More advanced features: Hosted VoIP services offer on-demand access to advanced features. With the costs shared among the community of subscribers, even smaller businesses can enjoy enterprise-grade features such as unified communications.
- Customized feature packages: A la carte pricing enables you to pay only for the features you use. Build a customized feature package that suits your business’ requirements and add or remove features as needed.
- Greater flexibility: Hosted VoIP services offer an ideal choice for businesses whose workers are mobile and/or dispersed across multiple locations.. A hosted service is easy to deploy to multiple changing locations, and offers service benefits for end users.
- Scalability: Businesses managing rapid growth or other dynamic changes are best served with a hosted service. Hosted plans allow clients to adjust their capacity and number of seats to reflect their current needs.
- No integration issues: Premises systems often rely on integration between legacy and new VoIP equipment, which can produce session initiation protocol (SIP)-compatibility issues and service disruptions. Tel-Networks Cisco Hosted VoIP services maintain a seamless infrastructure offsite, avoiding the complications of patchwork technology.
- State-of-the-art network infrastructure: Tel-Networks Cisco Hosted services upgrade their network regularly, affording clients access to next-generation network technology.
- Ease of use: Tel-Networks Hosted VoIP is easy on the user. Training requirements are minimal and users can adjust their preferences directly using a Web dashboard.
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Productivity: Access to advanced functionality, easy maintenance from remote locations, and a user-friendly system add up to advantages in worker productivity. Low maintenance demands also free up internal IT staff to focus on more high-value pursuits.